Guangzhou Bishe Trading Co., Ltd.
Payment Options
You have chosen your essentials. Here is what to know about completing your purchase with Ravzenia™.
Review the payment methods offered at checkout, confirm your billing details, and check the final order total before submitting payment.
Use your PayPal account
If PayPal is displayed at checkout, select it and follow the prompts to authorize your payment through PayPal. You may be taken to PayPal’s payment page to sign in and choose an eligible funding method.
Review the amount and payment details before confirming. Follow the on-screen instructions to return to the store and check your order status.
Pay with an available card
The card brands and payment options available for your purchase are shown at checkout. Choose an offered method and enter the requested details in the designated payment fields.
Use the billing address associated with your card. Your bank or payment provider may request an additional verification step before approving the transaction.
Check the amount before you confirm
Our store’s base pricing is in United States Dollars (USD). Check the currency and final amount displayed at checkout before authorizing your purchase.
If your account uses another currency, your bank or payment provider may apply an exchange rate and conversion or cross-border fees. These charges are determined by that provider.
The checkout summary displays the product total, shipping charges, and any taxes collected with your order. Import charges not collected at checkout are addressed in our Shipping Policy.
Three details worth checking
01. Contact Details
Enter an email address you can access so you can receive order confirmation and shipment updates.
02. Billing Information
Make sure your name, billing address, and requested payment details match the information held by your payment provider.
03. Order Summary
Review your items, quantities, delivery address, currency, and total before submitting the order.
Keep sensitive details in the payment flow
Complete payment through the checkout and the payment provider’s designated screens. Payment processing and any additional authentication follow the selected provider’s procedures.
Customer support does not need your full card number, card security code, account password, or one-time verification code. Please do not send these details by email or phone.
When sharing a screenshot about a payment issue, hide sensitive financial information first.
Check the status before trying again
If checkout does not complete, review any error message and verify your billing information. Your payment provider may also require you to approve the transaction.
- For declined payments or authentication issues, contact your card issuer or payment provider.
- If you see a pending transaction but no order confirmation, contact us before submitting another payment.
- If you believe you were charged more than once, send the transaction dates, amounts, and available reference numbers so we can review the order records.
A pending authorization may appear before a payment is finalized. Your bank or payment provider can confirm its status and explain when a temporary hold will be released.
Tell us where checkout stopped.
Email service@ravzenia.com with your order number, if available, the email used at checkout, and a short description of the issue. Include the payment method and any non-sensitive error message.
You can also reach us at +86 18426879879. Our business operates 24 hours a day, 7 days a week; response times may vary.
Contact Us About Payment